social icons WMMM twitterfacebook RSS facebook twitter RSS Center

Kitty Dunn

What does Kitty have to say?


 


Please hold..your estimated wait time 43 days

"We're sorry, all of our operators are busy helping other customers. Your call is important to us. Please continue to hold."

We've all heard that annoying string of words more than we'd like. But how much more?

Data collection provider Research Now did some kind of scientific (?) survey and determined that the average person will spend 43 DAYS of their life waiting on hold. That is longer than Moses and the Israelites spent wandering in the desert!

Remember the old days when you just got some kind of middle of the road music to listen to while you waited on hold? Now you get to hear advertising for more products from a company you're probably already irritated with, insincere platitudes, and warnings that your call may be recorded for training purposes. Aargh!  Whatever!

I was just chatting with our engineer Tony about this topic....and he had a brilliant idea. Come up with games you could play on your touch tone phone while waiting. You could play "Simon" and try to duplicate keypad tones. Or you could be prompted "touch 1 to enter the castle, touch 2 to slay the dragon, touch 3 to fill your moat with boiling acid."
He also pointed out that it would be fascinating to get tapes of people yelling at the pre-recorded messages. I expect you'd hear a lot of stuff like this..."My call is important to you....blah blah blah....my MONEY may be important to you but I'm not."   "No I don't want to buy another crappy product from you when I've been holding for 15 minutes to complain about your other crappy product.." 

Have any other ideas on this topic? Don't call us..we'll probably just put you on hold.
 
**the above picture is me, on hold with Santa Claus, circa 1964


Tags :  
People : Tony


Share This: | More


 
01/25/2013 11:02AM
Please hold..your estimated wait time 43 days
Please Enter Your Comments Below
Title :
Comment :
Listen Live (WMMM)
Playlist (WMMM)
Activate With M
Submit
Rejected Earth Day celebration ideas*
Like me, you probably try to be Earth friendly every day, but since it is Earth Day, you want to do a little something extra. Here are some ideas I considered, but for some reason decided against. 1. Hold a seance on Gaylord Nelson's grave. The...
Read More
Tonight’s song
Dear Superstars, The hours grow closer and closer as I wait to see which one of us is going home tonight. For last week's performance I gave my all to "Drive-By Heartache" and I hope that the judges heard the lyrics and the melodies. For me a song...
Read More
Most expensive dishes from around the world. ~Stevi
I never thought I would see the day where chocolate pudding showed up on a list of most expensive dishes. I feel like someone should contact Bill Cosby about this. More outrageiously priced food here; be ready to pick your jaw off the floor. ~Stevi
My Love For Caffeine
I had so much fun with last weeks challenge and performance. The first elimination was really nerve racking and losing Carrel was a big bummer. I am so glad she still played her song because it was BEAUTIFUL. This week, the challenge is...
Read More
Kitty's Picks for Record Store Day
Vinyl junkies are chomping at the bit for this year's Record Store Day, coming up on Saturday. Created to draw attention to the cool independent stores that still sell vinyl, Record Store Day has turned into a phenomenon. Bands that are cooler...
Read More
Challenge 2 Thanks
I just want to say great job everyone and especially Carell. Thanks again to Triple M and all my awesome friends, family and fans.
Good news for Midwest coach accused of child pornography. ~Stevi
Minnesota State, Mankato coach Todd Hoffner has been living a nightmare since last May, when he was accused of having child pornography on his work phone. If you remember, last May was also around the time Penn State head coach was fired and brought up...
Read More
World's Worst iPod:Jay Ferguson "Thunder Island"
The late 1970s weren't necessarily a great time for music, but there were a few gems. This song may or may not have been one of them. We got a lot of love for Jay Ferguson's "Thunder Island" which was a hit in early 1978. It made it up to...
Read More
 
Recent Blog Posts
Rejected Earth Day celebration ideas*
Like me, you probably try to be Earth friendly every day, but since it is Earth Day, you want to do a little something extra. Here are some ideas I considered, but for some reason decided against. 1. Hold a seance on Gaylord Nelson's grave. The...
Read More
Tonight’s song
Dear Superstars, The hours grow closer and closer as I wait to see which one of us is going home tonight. For last week's performance I gave my all to "Drive-By Heartache" and I hope that the judges heard the lyrics and the melodies. For me a song...
Read More
Most expensive dishes from around the world. ~Stevi
I never thought I would see the day where chocolate pudding showed up on a list of most expensive dishes. I feel like someone should contact Bill Cosby about this. More outrageiously priced food here; be ready to pick your jaw off the floor. ~Stevi
My Love For Caffeine
I had so much fun with last weeks challenge and performance. The first elimination was really nerve racking and losing Carrel was a big bummer. I am so glad she still played her song because it was BEAUTIFUL. This week, the challenge is...
Read More
Kitty's Picks for Record Store Day
Vinyl junkies are chomping at the bit for this year's Record Store Day, coming up on Saturday. Created to draw attention to the cool independent stores that still sell vinyl, Record Store Day has turned into a phenomenon. Bands that are cooler...
Read More
Challenge 2 Thanks
I just want to say great job everyone and especially Carell. Thanks again to Triple M and all my awesome friends, family and fans.
Good news for Midwest coach accused of child pornography. ~Stevi
Minnesota State, Mankato coach Todd Hoffner has been living a nightmare since last May, when he was accused of having child pornography on his work phone. If you remember, last May was also around the time Penn State head coach was fired and brought up...
Read More
World's Worst iPod:Jay Ferguson "Thunder Island"
The late 1970s weren't necessarily a great time for music, but there were a few gems. This song may or may not have been one of them. We got a lot of love for Jay Ferguson's "Thunder Island" which was a hit in early 1978. It made it up to...
Read More
Categories
Archives