social icons WMMM twitterfacebook RSS facebook twitter RSS Center

Kitty Dunn

What does Kitty have to say?


 


Please hold..your estimated wait time 43 days

"We're sorry, all of our operators are busy helping other customers. Your call is important to us. Please continue to hold."

We've all heard that annoying string of words more than we'd like. But how much more?

Data collection provider Research Now did some kind of scientific (?) survey and determined that the average person will spend 43 DAYS of their life waiting on hold. That is longer than Moses and the Israelites spent wandering in the desert!

Remember the old days when you just got some kind of middle of the road music to listen to while you waited on hold? Now you get to hear advertising for more products from a company you're probably already irritated with, insincere platitudes, and warnings that your call may be recorded for training purposes. Aargh!  Whatever!

I was just chatting with our engineer Tony about this topic....and he had a brilliant idea. Come up with games you could play on your touch tone phone while waiting. You could play "Simon" and try to duplicate keypad tones. Or you could be prompted "touch 1 to enter the castle, touch 2 to slay the dragon, touch 3 to fill your moat with boiling acid."
He also pointed out that it would be fascinating to get tapes of people yelling at the pre-recorded messages. I expect you'd hear a lot of stuff like this..."My call is important to you....blah blah blah....my MONEY may be important to you but I'm not."   "No I don't want to buy another crappy product from you when I've been holding for 15 minutes to complain about your other crappy product.." 

Have any other ideas on this topic? Don't call us..we'll probably just put you on hold.
 
**the above picture is me, on hold with Santa Claus, circa 1964


Tags :  
People : Tony


Share This: | More


 
01/25/2013 11:02AM
Please hold..your estimated wait time 43 days
Please Enter Your Comments Below
Title :
Comment :
Listen Live (WMMM)
Playlist (WMMM)
Activate With M
Submit
Mayflies: faschinating, or horrifying? You decide.
The mayflies were out in full force over the past couple days. Now I've heard about these insects over the years, but have never experienced a mayfly swarm. I think I'm pretty happy about that. Apparently the mayflies were so thick they...
Read More
Free downloads: The Bayonets
If you were listening to Triple M on the morning of Thursday July 17th, you may have thought somehow we slipped back to 1965. But it wasn't an old song we were playing--it was a brand new one from the Los Angeles band the Bayonets, called "Crash...
Read More
RIP Johnny Winter--that guy sure could play
"For me, blues is a necessity." That's a quote from blues guitar great Johnny Winter, who died on Wednesday in Zurich, Switzerland. He came to prominence in the late 1960's after he was featured in a story in Rolling Stone magazine, put out 20...
Read More
World's Worst iPod: Information Society "What's On Your Mind (Pure Energy)"
There's something about the allure of Star Trek that made this song by Information Society extra special. It went all the way to #9 on the charts in 1988 for the band based in St. Paul, Minnesota. According to wikipedia, the band got the...
Read More
It's not *that* kind of pool party! ~ Stevi
Pool party's are the best! ...Until someone decides to drive a vehicle in for a swim. Someone should have told her Jeeps don't make good pool toys, and aren't boyant. Check it out, it'll make you feel better about that time you walked out...
Read More
Warren Buffett and Paul McCartney: the conversation
By now you've probably seen that "selfie" taken by a kid in Nebraska with Warren Buffett and Paul McCartney sitting on a bench in the background. (No? Click here). But I have something more exclusive..the transcript of the conversation these two...
Read More
The new Pink Floyd album won't be what you're hoping for
A lot of Pink Floyd fans got a little bit excited over the weekend, after the wife of David Gilmour announced that a new Pink Floyd album would be coming out this October. Even though Roger Waters wouldn't be a part of it, the idea of the first...
Read More
World's Worst iPod: Alice Cooper "You and Me"
Can a song be so horrible that it's actually awesome? Well, if that is possible, here is an example: Alice Cooper's emotional ballad "You and Me" from 1977. I'm not sure we could think up a more hideous lyric than "we shared a bed, some...
Read More
 
Recent Blog Posts
Mayflies: faschinating, or horrifying? You decide.
The mayflies were out in full force over the past couple days. Now I've heard about these insects over the years, but have never experienced a mayfly swarm. I think I'm pretty happy about that. Apparently the mayflies were so thick they...
Read More
Free downloads: The Bayonets
If you were listening to Triple M on the morning of Thursday July 17th, you may have thought somehow we slipped back to 1965. But it wasn't an old song we were playing--it was a brand new one from the Los Angeles band the Bayonets, called "Crash...
Read More
RIP Johnny Winter--that guy sure could play
"For me, blues is a necessity." That's a quote from blues guitar great Johnny Winter, who died on Wednesday in Zurich, Switzerland. He came to prominence in the late 1960's after he was featured in a story in Rolling Stone magazine, put out 20...
Read More
World's Worst iPod: Information Society "What's On Your Mind (Pure Energy)"
There's something about the allure of Star Trek that made this song by Information Society extra special. It went all the way to #9 on the charts in 1988 for the band based in St. Paul, Minnesota. According to wikipedia, the band got the...
Read More
It's not *that* kind of pool party! ~ Stevi
Pool party's are the best! ...Until someone decides to drive a vehicle in for a swim. Someone should have told her Jeeps don't make good pool toys, and aren't boyant. Check it out, it'll make you feel better about that time you walked out...
Read More
Warren Buffett and Paul McCartney: the conversation
By now you've probably seen that "selfie" taken by a kid in Nebraska with Warren Buffett and Paul McCartney sitting on a bench in the background. (No? Click here). But I have something more exclusive..the transcript of the conversation these two...
Read More
The new Pink Floyd album won't be what you're hoping for
A lot of Pink Floyd fans got a little bit excited over the weekend, after the wife of David Gilmour announced that a new Pink Floyd album would be coming out this October. Even though Roger Waters wouldn't be a part of it, the idea of the first...
Read More
World's Worst iPod: Alice Cooper "You and Me"
Can a song be so horrible that it's actually awesome? Well, if that is possible, here is an example: Alice Cooper's emotional ballad "You and Me" from 1977. I'm not sure we could think up a more hideous lyric than "we shared a bed, some...
Read More
Categories
Archives